Service · AI front desk
An assistant that answers on your website, WhatsApp, Instagram, Facebook, email and SMS, texts back the calls you miss, or answers the phone as a voice agent. It works out what each customer needs, handles bookings, appointments and enquiries, and hands over to your team when a person should step in.
Talk to it or type to it just below. Or ring 0495 052 154 and the same agent answers.
Sample booking. How the assistant replies on WhatsApp.
This is Realtiq's own front desk, the same kind of agent Realtiq sets up for clients, answering questions about Realtiq: what it does, what it costs and how it works. It is an AI, not a person, and it only starts when you press the button.
A real call from your browser to the same agent that answers 0495 052 154. It uses your microphone only while the call is on. The rings move with the real volume of the agent's voice.
Connecting
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Rather use your phone? Ring 0495 052 154. The same agent answers.
It can book you a real call: the time, name and mobile you give for that are saved, nothing else you type is. Or ring 0495 052 154.
Public demo with usage limits. The voice demo is a real call handled by our voice provider. The chat does not keep a transcript of what you type. To talk about your own business, book a call.
The assistant replies, works out what the customer needs, handles the booking or the request, and tells your team when a person is needed.
You decide the channels and what the assistant should handle, so it always sounds like you. It only answers from information you approve. We review conversations with you and fine tune the answers over time.
A one-off setup and a monthly fee, always shown together. The proposal confirms channels, volume and integrations before we start.
Chat assistant
A$990setupA$149a month
The included monthly volume is set in the proposal for your business and channels. If it is ever exceeded, we agree it with you first.
Voice agent
A$1,490setupA$299a month
The phone number and carrier costs are listed separately in the proposal.
Integrations
Each integration is scoped and quoted separately in the proposal.
Also available, custom and priced on the call: a follow-up engine that sends the messages that tend not to get sent, such as review requests after a job, quotes that went quiet, no-shows and customers who haven't booked in a while.
Prices in Australian dollars. Monthly fees run month to month, cancel any time.
Half the setup up front and the rest when the assistant goes live. The monthly fee is paid in advance from go live.
Third party accounts and fees (WhatsApp Business, a phone number, your carrier) are set up in your name and listed in the proposal.
Which questions come in, through which channels, and what should happen with each one.
Channels, what the assistant handles, included volume and price, clear from the start.
We configure the assistant on your channels and connect it to your tools, then you test it.
It goes live, we show you how to review conversations, and we keep improving it with you.
It is an assistant that answers your customers when you can't. It replies on your website chat, WhatsApp, Instagram, Facebook, email and SMS, texts back the calls you miss, or picks up the phone as a voice agent. It answers from the information you approve, handles bookings and enquiries, and hands over to you when a person should step in.
The chat assistant is A$990 setup plus A$149 a month. The voice agent is A$1,490 setup plus A$299 a month, with 200 minutes of calls included. Both run month to month and you can cancel any time.
Yes, if they ask. The assistant says plainly that it is an AI when asked, and it hands over to a person whenever that is the better answer.
It hands over. It collects the customer's details and what they need, and alerts your team so a person can pick it up with the context already there.
Yes, with an integration. It can check your calendar or booking system and book straight into it. Each integration is scoped and quoted in the proposal.
Yes. This page has a live voice demo and a live chat, and you can ring 0495 052 154 to talk to the same voice agent on the phone. It is Realtiq's own desk, answering questions about Realtiq.